{"id":19,"date":"2026-07-15T18:00:05","date_gmt":"2026-07-15T23:00:05","guid":{"rendered":"https:\/\/beyond-colombia.local\/faq\/"},"modified":"2026-08-18T00:27:32","modified_gmt":"2026-08-18T05:27:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.beyondcolombia.com\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<section\n  class=\"contact-faq alignfull wp-block-contact-faq\"\n  aria-labelledby=\"block_e46615b6ca5c31d41b98c627e04b976f-title\"\n>\n  <div class=\"l-container contact-faq__grid\">\n    <div class=\"contact-faq__content\" data-motion=\"reveal\">\n      <header class=\"contact-faq__heading\">\n        <h2 id=\"block_e46615b6ca5c31d41b98c627e04b976f-title\">\n          <svg class=\"contact-faq__heading-icon\" viewBox=\"0 0 40 32\" aria-hidden=\"true\"><path d=\"M3 2.5h22a2.5 2.5 0 0 1 2.5 2.5v14a2.5 2.5 0 0 1-2.5 2.5H12l-6.5 5v-5H3A2.5 2.5 0 0 1 .5 19V5A2.5 2.5 0 0 1 3 2.5Z\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linejoin=\"round\"\/><path d=\"M27.5 9.5H36a2.5 2.5 0 0 1 2.5 2.5v14a2.5 2.5 0 0 1-2.5 2.5h-2v3l-5-3h-8a2.5 2.5 0 0 1-2.5-2.5v-4.5\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linejoin=\"round\"\/><path d=\"M11 9a4 4 0 1 1 6.4 3.2C15.8 13.4 15 14.2 15 16\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"\/><circle cx=\"15\" cy=\"19\" r=\"1\" fill=\"currentColor\"\/><\/svg>\n              <span>Contact \u00b7 <strong>FAQ<\/strong><\/span>\n        <\/h2>\n      <\/header>\n\n      <div class=\"contact-faq__list\">\n                  <details name=\"block_e46615b6ca5c31d41b98c627e04b976f-faq\"  open >\n            <summary>\n              <span>How can I contact Beyond Colombia?<\/span>\n              <span class=\"contact-faq__toggle\" aria-hidden=\"true\"><\/span>\n            <\/summary>\n            <div class=\"contact-faq__answer\">\n              <p><!-- wp:paragraph --><\/p>\n<p>You can reach us on WhatsApp at +57 322 898 8557 or by email at <a href=\"mailto:bookings@beyondcolombia.com\" target=\"_blank\" rel=\"noreferrer noopener\">bookings@beyondcolombia.com<\/a>   . Our team will be happy to help you.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\n            <\/div>\n          <\/details>\n                  <details name=\"block_e46615b6ca5c31d41b98c627e04b976f-faq\" >\n            <summary>\n              <span>Where can I leave a comment or suggestion about my experience?<\/span>\n              <span class=\"contact-faq__toggle\" aria-hidden=\"true\"><\/span>\n            <\/summary>\n            <div class=\"contact-faq__answer\">\n              <p><!-- wp:paragraph --><\/p>\n<p>We love hearing your feedback! You can send us your comments or suggestions via WhatsApp at +57 322 898 8557 or by email at <a href=\"mailto:bookings@beyondcolombia.com\" target=\"_blank\" rel=\"noreferrer noopener\">bookings@beyondcolombia.com<\/a><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\n            <\/div>\n          <\/details>\n                  <details name=\"block_e46615b6ca5c31d41b98c627e04b976f-faq\" >\n            <summary>\n              <span>Can I book for a large or corporate group?<\/span>\n              <span class=\"contact-faq__toggle\" aria-hidden=\"true\"><\/span>\n            <\/summary>\n            <div class=\"contact-faq__answer\">\n              <p><!-- wp:paragraph --><\/p>\n<p>Yes. We offer special rates for large groups and companies. To receive a personalized quote, please email us at <a href=\"mailto:bookings@beyondcolombia.com\" target=\"_blank\" rel=\"noreferrer noopener\">bookings@beyondcolombia.com<\/a>.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\n            <\/div>\n          <\/details>\n                  <details name=\"block_e46615b6ca5c31d41b98c627e04b976f-faq\" >\n            <summary>\n              <span>How many people are included in each experience?<\/span>\n              <span class=\"contact-faq__toggle\" aria-hidden=\"true\"><\/span>\n            <\/summary>\n            <div class=\"contact-faq__answer\">\n              <p><!-- wp:paragraph --><\/p>\n<p>It depends on the type of tour. Free Tours require a minimum of 3 participants, and Shared Tours require a minimum of 2 participants. If the minimum required number isn&#8217;t reached, we&#8217;ll contact you in advance to offer alternative options.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\n            <\/div>\n          <\/details>\n                  <details name=\"block_e46615b6ca5c31d41b98c627e04b976f-faq\" >\n            <summary>\n              <span>How long does each tour last?<\/span>\n              <span class=\"contact-faq__toggle\" aria-hidden=\"true\"><\/span>\n            <\/summary>\n            <div class=\"contact-faq__answer\">\n              <p><!-- wp:paragraph --><\/p>\n<p>The duration depends on the experience you choose. You can check the estimated time directly in the description of each tour<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\n            <\/div>\n          <\/details>\n                  <details name=\"block_e46615b6ca5c31d41b98c627e04b976f-faq\" >\n            <summary>\n              <span>Can I leave the tour before it ends?<\/span>\n              <span class=\"contact-faq__toggle\" aria-hidden=\"true\"><\/span>\n            <\/summary>\n            <div class=\"contact-faq__answer\">\n              <p><!-- wp:paragraph --><\/p>\n<p>Yes, you can leave before the tour ends if needed. We recommend letting your guide know in advance.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\n            <\/div>\n          <\/details>\n              <\/div>\n    <\/div>\n\n    <figure class=\"contact-faq__media\" data-motion=\"reveal\">\n      <img src=\"https:\/\/www.beyondcolombia.com\/app\/uploads\/2026\/08\/IMG_1180.jpg\" alt=\"Beyond Colombia local guide\" loading=\"lazy\" decoding=\"async\">\n    <\/figure>\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.beyondcolombia.com\/wp\/index.php?rest_route=\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.beyondcolombia.com\/wp\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.beyondcolombia.com\/wp\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.beyondcolombia.com\/wp\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.beyondcolombia.com\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19"}],"version-history":[{"count":5,"href":"https:\/\/www.beyondcolombia.com\/wp\/index.php?rest_route=\/wp\/v2\/pages\/19\/revisions"}],"predecessor-version":[{"id":4376,"href":"https:\/\/www.beyondcolombia.com\/wp\/index.php?rest_route=\/wp\/v2\/pages\/19\/revisions\/4376"}],"wp:attachment":[{"href":"https:\/\/www.beyondcolombia.com\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}